Charting Your Course to Success Article

Being an Extraordinary Leader Through Tough and Challenging Times by Chris Widener

Tough and challenging times will surely come. That is a given. The question is what kind of leadership we will demonstrate during those times. Those who are weak leaders will see lasting damage done, if not see the organization fall apart completely. With Extraordinary Leaders at the helm, however, an organization can actually become stronger and thrive in spite of the tough and challenging times. That should be our goal, so here are some ideas on how to be an Extraordinary Leader in tough and challenging times!

1. Keep Your Eye on the Big Picture. When things get tough, everybody's temptation is to become acutely focused on the problem. The Extraordinary Leader, however, will keep his or her eye on the big picture. This doesn't mean that we don't address the problem. In fact, we have to address the problem. But what separates a leader from a follower is that the leader doesn't get caught up in the problem. The leader sees the big picture and keeps moving toward the vision. The further they take their followers toward the vision, the further away from the problem they get.


2. Don't Get Caught in the War or the Friendly Fire. When it gets tough even the most loyal team members can be tempted to start shooting and, unfortunately, they sometimes shoot each other! Rather than focusing on the enemy on the outside, they begin to question each other and find many faults with one another that they normally would not have seen. The Extraordinary Leader is the one who can keep from being drug into the fray. They keep their eye on the big picture and act rationally and objectively. They understand that people are heated and are saying things they don't really mean. The people are firing because they are angry or scared. The Extraordinary Leader understands this and rises above it. This way, they take fewer arrows and they set the example for their followers.


3. Be First to Sacrifice. When it gets tough, like when there has to be cuts in salaries etc, the leader should do just that - lead. They need to not only be the one who is rewarded the greatest when all is well, but they need to be the first to sacrifice. The Extraordinary leader says, "I know many of you are concerned with the salary cuts. I am too. In the long run we will be healthy again but for the mean time, this is necessary. Understanding this, I want you to know that I am taking a 20% pay reduction myself. I want you to know that we are in this together." The Extraordinary Leader is the first to sacrifice and will be rewarded with the loyalty of his or her followers.


4. Remain Calm. Panic is one of the basest of human emotions and no one is immune to it. The Extraordinary Leader, however, takes time out regularly to think the issues through so they can remain calm. They remind themselves that all is not lost and there will be another day. They remind themselves that being calm will enable them to make the best decisions - for themselves and for their followers. Panic only leads to disaster, while calm leads to victory.


5. Motivate. In tough and challenging times, people are naturally down. They tend to be pessimistic. They can't see how it is all going to work out. Thus, they have a hard time getting going. The Extraordinary Leader knows this and will focus in on being the optimistic motivator. He or she will come to the office knowing that for the time being, the mood of the group will be carried and buoyed by them and their attitude. Above all else, they seek to show how the end result will be good - and with this they motivate their followers to continue on, braving the current storms, and on to their shared destiny.


6. Create Small Wins. One of the ways to motivate is to create small wins. The Extraordinary Leader knows that in tough times his or her people think that all is lost. They wonder if they can win. So the Extraordinary Leader creates opportunities for the team to win, even if they are small. They set smaller, more achievable goals and remind and reward the team members when they hit those goals. With each small win, the leader is building the esteem and attitude of his followers, digging them out of their self-created hole of fear.


7. Keep a Sense of Humor. Look, hardly anything in life can't be laughed at. The Extraordinary Leader knows that even if the whole company goes down the drain, we still go home to our families and live a life of love with them. The Extraordinary Leader keeps perspective and knows that we humans act irrationally when we get scared and fail, and sometimes that is humorous. Don't ever laugh at someone's expense in this situation, because that will be perceived as cold and heartless, regardless of what you meant by it, but do keep the ability to laugh at yourself and the situations that present themselves. By doing this you will keep yourself and your team in an attitude that will eventually beat the tough times.
   -- Chris Widener

Made for Success Quote and Commentary

"Laughter is the shortest distance between two people." -- Victor Borge

Chris' Commentary: Have you ever run across somebody who you just couldn't seem to get along with? Maybe you don't fight but there is just something there? While I do believe that we have to communicate and address issues with one another, I am more and more coming to believe that perhaps the key to breakthrough in these kinds of relationships is to set aside the "issues" and develop your friendship, with an emphasis on having fun and even laughing together. This has been born out in research by a professor at the University of Washington in regard to marriage. He found that when the couple focused on regaining the friendship and fun of the earlier stages of their relationship, the other issues became less important and even dropped away. I think this is generally true in all relationships. Fun and laughter can over lots of perturbing things.

Action Point: Think of that person who has been grating on you, especially if it is based on an "issue." Ask them to lunch or a ball game. Anything that can put you in an easier situation. Tell them you just want to get to know one another better and focus in on the enjoyment of it. Don't even bring up the issue between you. You will be amazed at how this may be the breakthrough you were looking for.